Last Updated: October 16, 2026

Welcome to Sauna Life Shop! We’re glad you’re here.

These Terms and Conditions govern your use of saunalifeshop.com (the “Website”) and any purchases made through our online store. By accessing the Website or placing an order, you agree to these terms.

Please read them carefully. If you have questions, we’re happy to help.

1. About Sauna Life Shop

Sauna Life Shop is an online store offering books, apparel, gifts, and other merchandise celebrating sauna culture and the worldwide sauna community.

Our products include Sauna Life: From Heat Up to Cool Down, by Glenn Auerbach and Tom Rolando, along with exclusive and limited-edition merchandise.

Throughout these Terms and Conditions, “we,” “us,” and “our” refer to the operator of Sauna Life Shop, which is Mossy.Brain Media LLC.

2. Products and Availability

We make every effort to accurately describe and display our products, including their appearance, features, sizes, and pricing.

Please note:

  • Product colors and appearance may vary slightly from photographs due to differences in screens and manufacturing.
  • Product descriptions, specifications, and availability may change without notice.
  • Limited-edition merchandise is available only while supplies last and may not be restocked.
  • We reserve the right to limit quantities purchased or discontinue products at our discretion.

If a product becomes unavailable after you place an order, we will contact you to discuss available options, including a refund for any item we cannot fulfill.

3. Pricing and Payment

All prices displayed on our Website are listed in U.S. dollars unless otherwise indicated.

Applicable taxes and shipping charges are calculated and displayed during checkout.

We reserve the right to correct pricing errors or inaccuracies. If an error affects an order you have already placed, we will contact you before proceeding with any change to the amount charged. You may cancel the affected order if you do not agree to the corrected price.

Payment is required when placing an order unless otherwise specified. Transactions are processed through our designated payment providers.

We do not intentionally collect or store complete credit card information on our Website.

4. Orders and Order Confirmation

After placing an order, you should receive an email confirming that we have received it.

An order confirmation does not guarantee that every item is available or that the order has been accepted for fulfillment.

We reserve the right to cancel or decline orders when reasonably necessary, including cases involving suspected fraud, payment issues, inventory shortages, or obvious pricing errors.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

Customers are responsible for providing accurate billing, shipping, and contact information when ordering.

5. Preorders and Limited-Edition Merchandise

Certain products, including special releases and limited-edition gift sets, may be offered for preorder before they are available to ship.

When purchasing a preorder item:

  • The product page will identify the item as a preorder and provide an anticipated shipping date or shipping window.
  • Payment may be collected at the time the order is placed.
  • Estimated shipping dates may change due to production, fulfillment, or other circumstances.
  • If we cannot ship within the stated timeframe, we will notify you and provide the applicable options to accept the delay or cancel for a refund.
  • Limited-edition items may not be available for replacement once inventory is exhausted.

We appreciate your enthusiasm for these special releases and will make reasonable efforts to communicate significant fulfillment updates.

6. Shipping and Delivery

Sauna Life Shop currently ships to addresses within the United States.

Shipping charges are calculated during checkout and may vary based on order size, weight, and destination.

We work to process and ship orders within the timeframes stated on the Website or at checkout.

Once an order ships, delivery time may depend on the shipping carrier, weather conditions, holiday demand, and other circumstances outside our direct control.

Customers are responsible for entering an accurate and complete shipping address. If you discover an error, please contact us as soon as possible at support@saunalifeshop.com.

We will make reasonable efforts to assist with shipping problems, including packages that are lost, damaged, or misdelivered. Please contact us if your order does not arrive as expected.

7. Returns, Refunds, and Exchanges

We want you to be pleased with your Sauna Life purchase.

Our returns and refunds are governed by our Refund and Returns Policy, which explains eligibility, timeframes, product condition requirements, and the process for requesting a return or exchange.

In general, eligible items must be unused, in their original condition, and returned with their original packaging.

Some restrictions may apply to discounted, limited-edition, or special merchandise, as described in our Refund and Returns Policy.

If your order arrives damaged, defective, or incorrect, please contact us so we can help resolve the issue.

Nothing in these terms limits any refund, cancellation, or other consumer rights provided by applicable law.

8. Intellectual Property

All original content on the Website, including text, photographs, illustrations, graphics, logos, product designs, and other creative materials, is owned by or licensed to Sauna Life Shop or the respective rights holders.

This content is protected by applicable intellectual property laws.

You may browse the Website and share links to its content for personal, noncommercial purposes.

You may not reproduce, distribute, sell, modify, or commercially exploit Website content without permission from the applicable rights holder, except where permitted by law.

Purchasing a product does not transfer ownership of any associated copyright, trademark, or other intellectual property rights.

9. Acceptable Website Use

By using our Website, you agree not to:

  • Use the Website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to the Website, customer accounts, or associated systems.
  • Introduce malicious software or interfere with Website functionality.
  • Use automated methods to disrupt or overload the Website.
  • Misrepresent your identity or provide intentionally false order information.

We reserve the right to restrict access or cancel transactions involving misuse of the Website, subject to applicable law.

10. Third-Party Services and Links

Our Website may include links to third-party websites, including SaunaTimes, payment processors, shipping providers, and other services.

These third parties operate under their own terms, policies, and practices.

We are not responsible for the content or operation of websites and services outside our control.

We encourage you to review the applicable policies when visiting or using third-party services.

11. Privacy and Personal Information

Your privacy matters to us.

When you place an order or interact with the Website, we may collect information necessary to process transactions, fulfill orders, provide customer support, and operate our store.

Our collection and use of personal information are described in our Privacy Policy.

By using the Website, you acknowledge that your information will be handled as described in that policy, subject to applicable privacy laws.

12. Disclaimer of Warranties

We make reasonable efforts to maintain an accurate, secure, and functional Website.

However, the Website and its content are provided on an “as available” basis. We cannot guarantee that access will always be uninterrupted, error-free, or free from technical difficulties.

To the extent permitted by applicable law, we disclaim implied warranties relating to the operation of the Website.

This disclaimer does not limit any warranties or consumer protections that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Sauna Life Shop and its operators will not be liable for indirect, incidental, special, or consequential damages arising from use of the Website or purchases made through it.

Nothing in these Terms and Conditions excludes liability that cannot lawfully be excluded or limits your rights under applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes to our products, services, business practices, or legal requirements.

The most current version will be available on this page, along with its effective date.

Changes will apply prospectively unless otherwise required by law. Terms applicable to an order already placed will not be changed retroactively without an appropriate legal basis.

We encourage you to review this page occasionally.

15. Governing Law

These Terms and Conditions are governed by the applicable laws of the United States and the state in which the store’s operating business is legally established (Oklahoma), without limiting any mandatory consumer protections that may apply.

Any disputes will be handled in accordance with applicable law.

16. Contact Us

Questions about these Terms and Conditions or your order?

We’re happy to help.

Sauna Life Shop

Website: https://saunalifeshop.com/

Email: support@saunalifeshop.com

Thank you for supporting Sauna Life and the community of people who make sauna such a meaningful part of their lives.